Getting to know the Influx Digital support package

August 11, 2020

At Influx Digital, we have what we like to call our ‘three pillars’, design, development and digital marketing.

Holding up these pillars is a team of experts in each discipline. From our experience, clients find that it’s cheaper and easier than seeking out and hiring each person individually for each task. You only pay for exactly what you need, when you need it.

To make this happen, we follow a strategy as a service format, because it puts customer expectations at the centre and sees the process through from brief to delivery.

What does a digital support package look like?

It starts with creating a vision with customer needs in mind – a bespoke plan that provides flexible and affordable offerings. What exactly does your business need? We can help you figure that out and find the right services for you.

Within this plan, customers have access to multiple specialists that they might not be able to find elsewhere. Each specialist has hands-on experience managing digital support for a range of customers, so you won’t need to hire a whole department to take care of your needs and the ins and outs of the service. Our experts have you covered.

Structure is created by defining and setting realistic goals, timelines with short and long-term goals are a must.

This is only achievable with the right team members and skill sets – attitude is just as important as knowledge. Finding the sweet spot between those two things will be what creates the perfect catalyst for efficient service delivery.

How does Influx Digital create digital support packages?

To begin, we assess what your needs are and work to deliver accordingly. As a customer, you might only need one service or one ‘pillar’, or you might need the whole portfolio. Whichever branch you choose, over the course of your project you’ll reap the benefits of every expert in our team.

We build a design concept around your business objectives – whether you’re a brand new company or have years up your sleeve, we find out what’s best to reach your customers. With web design, there is no one-size-fits-all, so it needs a tailored approach.

As for development, our developers provide comprehensive front-end and back-end support, and code from scratch and use the latest technology to provide a bespoke and brand-enhancing experience.

We take care of everything behind the scenes, making sure everything is running smoothly, and we’ll always keep you in the loop.

That’s not all. Our digital marketing expertise covers SEO, Google Ads / PPC, digital PR and social media, it’s the full spread for companies looking to master the digital space and stay on top of competitors. Whether it’s keyword research or paid social, optimising content or competitor analysis – we want to help create and maintain leads, and help you reach more customers with your message.

Together, these offerings meld together to build a strong strategy from start to finish and our clients have visibility at every touchpoint. It’s just the right amount of creativity, detail and fire-power, and we’re very proud of it.

If you want to know more about how we work, you can find our Digital Support Package page here.

Questions? Reach us here

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